We hope you are delighted with your order. However, if you are not happy with a product you may contact us via email (firstname.lastname@example.org) phone (01666 505055 ) or post (address below) for a replacement or refund within 14 days of receipt. You can also use the standard cancellation form if you wish.
Once you have returned all or part of your order for exchange or refund we will process your return within 14 days of receipt. Any refunds will be processed using the same payment method used when placing your order.
We do not refund postage and packing costs, unless the item is damaged or faulty. We reserve the right to refuse a refund on items that have clearly been worn, laundered or used. This does not affect your statutory rights.