Phone Call Spoofing – Hope for Tomorrow – April 2022

Posted on by Hope for Tomorrow

Dear Supporters,

Hope for Tomorrow is a charity who enable cancer treatment to be delivered in the right way, at the right time, closer to patients We have mobile cancer care units in 10 locations across the UK and rely on the generosity of our supporters to build and maintain these units.

It has come to our attention that our telephone number has been spoofed, which makes the receiver of a call think that it is someone from Hope for Tomorrow calling them in order to convince people to ‘donate’. We take cyber security very seriously and have such have escalated this with authorities.

Hope for Tomorrow is registered with the Fundraising Regulator, the independent body which sets and maintains the standards for charitable fundraising in England, Wales, and Northern Ireland. We are committed to the Fundraising Promise and to treating donors and the public with respect, fairness, honesty, and clarity in our fundraising activities

Hope for Tomorrow in its fundraising will always:

  • Display the Fundraising Regulator badge on our fundraising material
  • Be open and transparent about our funding activities

Hope for Tomorrow will not:

  • ‘cold-call’ people for fundraising purposes.
  • Undertake any fundraising door-to-door activity.

We only phone people with whom we have an existing relationship or who have already given us permission to contact them.

Advice for the public on giving safely to registered charities is:

  • Check the charity’s name and registration number at www.gov.uk/checkcharity
  • Make sure the charity is genuine before giving any financial information.
  • Be careful when responding to emails or clicking on links within them.
  • Hope for Tomorrow is a registered charity, number: 1094677
  • Contact or find out more online about the charity that you’re seeking to donate to or work with.

Advice on avoiding scams:

Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

If you receive a suspicious fundraising email or text message:

  • Be wary of unsolicited communication from a charity or any organisation you have had no previous contact with.
  • Think about whether you have donated before. Some scammers try to trick you into paying them by thanking you for a donation that you never made.
  • Do not click on any links or open any attachments in a suspicious email, text or social media message.
  • Do not reply to spam or suspicious emails or texts, even to say no.
  • If you receive a text message asking you do donate via your mobile, please be aware that texts from charities are always sent from numbers between 70000 to 70999. You can also confirm the phone number on the charity’s official website.
  • Beware of spoofed email addresses and phone numbers. Criminals can easily make an email, text or call look like it comes from a legitimate source. If in doubt, verify what you have received is genuine with a known verified point of contact.

If you are on a suspicious charity website:
Make sure that you’re using a secure website before entering any personal details. There are ways to spot that a website is secure, including:

  • The website address starts with ‘https’ – the ‘s’ stands for secure.
  • The address bar is green, which is an additional sign that you’re using a safe website.
  • A padlock symbol in the browser where the website address is – but don’t be fooled if the padlock appears on the page itself. A current security certificate which is registered to the correct address will appear if you click on the padlock.

However, be aware that a padlock symbol is not an absolute guarantee of safety. If you ever have doubts, it’s best to leave the page.

Whilst our telephone number has been spoofed, no personal data that we hold relating to our supporters has been breached.